- #Microsoft 365 business voice full
- #Microsoft 365 business voice android
- #Microsoft 365 business voice trial
Teams voicemail and Microsoft’s phone system cloud voicemail are separate. In our case, we will be porting over our existing numbers. You can assign individual Microsoft telephone numbers to users or port over your existing phone numbers from your current provider. Users can log in to their phones using their Microsoft 365 account.
#Microsoft 365 business voice android
The phones are Android OS based and pretty much have Teams app installed. We got the Yealink T56A phones for our test environment. It has to be certified and compatible for use with Teams. As far as desk phones go, there are a bunch of certified Microsoft phones available to choose from. We don’t have a complex phone system structure, a main telephone number which the auto attendant picks up and routes the call DIDs which rings directly on each user’s desk phone. The phone system’s main console is driven within the Teams Admin console. We used their online guides to go through the whole configuration process.
They refer you to one of their certified partners. Microsoft does not provide any installation support. The credits have expiration dates so purchase the amount based on average mins used per month. These credits are applied when a caller connects using the toll-free number. For toll-free number services, you need to purchase communication credits at $0.013 cents/min. The domestic calling plan mins are pooled among all the users so if you have 10 licensed users, you get 30,000 pooled mins per month. It also includes dial-in audio conferencing for Teams meetings. It includes a domestic calling plan with 3,000 mins per user, per month. A paid license subscription goes for $15/month per user.
#Microsoft 365 business voice trial
We took advantage of their Business Voice 30 day trial which came with 25 user licenses.
#Microsoft 365 business voice full
We ended up not using it because we were considered an essential company so we were allowed to return and restore full operations in our office as early as June 2020.įast forward to Jan 2021, with the increased usage of Microsoft Teams and making it a primary source of internal communications, we decided to take it one step further by adding Microsoft 365 Business Voice (also referred to as their cloud-based phone system). We tested PoC and it worked but with flaws. Panasonic had a SIP softphone mobile app which integrated with our Panasonic PBX system.
We needed the ability for users to receive and make calls without utilizing their personal minutes or their personal phone numbers displaying on outbound calls. However, external calls were being forwarded from the desk phones to user's cell phones. As an ad hoc solution, we implemented Microsoft Teams which worked great for internal communications. During the lockdown in March 2020, working from home prevented our users from using their desk phones.
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